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Privacy Policy

Privacy Policy with respect to the processing of personal data

We consider ensuring the right to personal data protection as a fundamental  ExxtraShop commitment, so we will dedicate all the resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 (the “General Data Protection Regulation” or ” GDPR “), as well as any other applicable legislation on the territory of Romania. Since one of the key principles of this legal framework is transparency, we have prepared this document through which we want to inform you about how we collect, use, transfer, and protect your personal data when interacting with us about products and services including our web site or the applications available on our mobile phone.We reserve the right to periodically update and modify this Privacy Policy to reflect any changes to the way we process your personal data or any changes to your legal requirements. In the event of any such change, we will display on our website the modified version of the Privacy Policy, which is why please periodically check the contents of this Privacy Policy.

Who we are and how to contact us

ExxtraShop  is the trade name of  Tepal Car-Go SRL , a Romanian legal entity, having its headquarters in Oradea City , Doina Street, no. 4, with serial number in the Trade Registry   J 5 / 2810 /2017  , unique tax registration number  38417839   (hereinafter “ExxtraShop” or “us”). For the purposes of data protection law, we are an operator when we process your personal data. Since we are always open to hearing your views and providing you with any further information you may need regarding the processing of your data, we encourage you to contact the ExxtraShop Data Protection Officer at the [email protected] .com or by post or courier at Doina Street , no. 4 , Oradea City , Bihor  County – with reference: to the attention of the ExxtraShop Data Protection Officer.

Which categories of personal data we process   

In general, we collect your personal data directly from you, so you have control over the type of information you provide us.
For example, we receive information from you as follows:
When you create an ExxtraShop account, you are sending us: email address, first and last name;
Within your ExxtraShop  personal page (My Account) you can add additional information such as: photo, gender, nickname, mobile phone number, fixed phone number, date of birth, education level, delivery addresses, alternative address -mail, bank card data, etc .;
When placing an order, you provide us with information such as the product you want, your first and last name, delivery address, billing details, payment method, phone number, bank card details, etc.
We also offer you the opportunity to register with the Exxtrashop platform through your Facebook or Google account. If you choose one of these variations, you will be directed to a Facebook Admin / Google LLC page where they will inform you about the transfer of your data to ExxtraShop .
You can view the Facebook and Google Privacy Policies using the following links:

We can also collect and then process certain information about your behavior while browsing our website or using your smartphone to personalize your online experience and make offers tailored to your profile.
we invite you to find out more details in this regard by consulting the section on the purposes of processing below.On our website and smartphone we can store and collect information in cookies and similar technologies, according to the Cookie Policy. We do not collect or otherwise process sensitive data included in the General Data Protection Regulation in special categories of personal data.
We also do not want to collect or process data for minors who are under the age of 16.

What are the purposes and bases of the processing

We will use your personal data for the following purposes:

To provide ExxtraShop  for your benefit.
This general purpose may include, as appropriate, the following:

a) Creating and managing an account within the ExxtraShop platform;

b) Processing of orders, including taking over, validating, shipping and invoicing;

c) Resolving cancellations or any issues related to an order, to the purchased goods or services;

d) Return of the products according to the legal provisions;

e) reimbursement of the value of the products according to the legal provisions;

Processing your data for these purposes is in most cases necessary for the conclusion and execution of a contract between ExxtraShop and you.
Also, some processing underlying these purposes is required by applicable law, including tax and accounting legislation.

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ExxtraShop – Doina Street , No 4 , Oradea , Bihor County , Romania


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